Refund and Cancellation Policy

Effective Date: [19-09-2024]

At Mitravisa Consulting, we value your trust and strive to ensure that our services meet your expectations. This Refund and Cancellation Policy outlines the conditions under which you may request a refund or cancel a service.

1. Service Commitment and Non-Refundable Fees

Our consultancy services involve substantial research, documentation, and advisory work tailored to each client. Due to the nature of these services, fees paid for consultations, document preparation, visa application assistance, or any other advisory services are non-refundable once the work has commenced. We recommend that clients thoroughly understand the scope of services before making a payment.

2. Cancellations by Clients

Clients who wish to cancel a service request must notify us as soon as possible. If the service has not yet started, a partial refund may be considered on a case-by-case basis. However, once any phase of the service has begun, cancellation will not result in any refunds. The extent of work completed will determine if any refund is applicable.

3. Exceptional Circumstances

In rare instances, such as changes in immigration laws or unforeseen global circumstances that may prevent service delivery, Mitravisa Consulting may offer partial refunds or provide an alternative solution to the client. Any refund or adjustment will be handled with clear communication and full transparency.

4. No Guarantee of Outcome

While we commit to providing high-quality consultancy services, we cannot guarantee specific outcomes related to visa approvals or other legal matters. Therefore, fees paid for these services are based on the effort and expertise provided, not the final result, and are non-refundable for denied applications or unfavorable decisions by immigration authorities.

5. Refund Request Process

All refund requests must be submitted in writing via email to [email protected]. Please include your service details, the reason for your request, and any relevant documentation. Our team will review your request and respond within 10 business days. If approved, refunds will be processed within 14 days.

6. Modifications to the Policy

Mitravisa Consulting reserves the right to update or modify this Refund and Cancellation Policy at any time to reflect changes in our services or legal requirements. Clients are encouraged to review this policy periodically for any updates.

7. Contact Information

If you have questions about this Refund and Cancellation Policy or need assistance, please contact us at:

Mitravisa Consulting
Email: [email protected]
Website: www.mitravisa.com